Job Description

About Albion Staffing Solutions:
Albion has been offering Temp; Contract and Direct Hire Staffing Services for 20-years from offices located throughout South Florida.  Offering General Admin/Clerical and Light Industrial staffing services, Albion also specializes in the Logistics, Allied Healthcare and Banking industries.

Albion Staffing Solutions is looking for a Patient Care Coordinator to work at a company in the Lauderhill, FL area.

Manages ongoing client staffing process, including:

  • Scheduling staff for both new and existing client engagements
  • Matching clients and Caregivers/Nurses to achieve compatibility to client and family satisfaction
  • Managing staff absences to ensure that all shifts and visits are staffed as required
  • Managing Caregivers/Nurses punctuality and schedule compliance

Managing Caregivers/Nurses performance and Customer Satisfaction, including:

  • Gathering feedback on Caregivers/Nurses performance and customer satisfaction
  • Managing on-going customer satisfaction, checking with client and family members for compatibility and compliance
  • Resolving customer service issues
  • Completing Caregivers/Nurses performance reviews at regular intervals
  • Ensure clients file are up-to-date
  • Any other duties assigned

Qualifications:

  • Relevant work experience
  • Bilingual a plus (Spanish or Creole)
  • Prior health care, home care and staffing experience
  • Great Phone Etiquette
  • A demonstrated record of strong interpersonal skills and goal achievement
  • Ambition to grow and advance beyond current position
  • Strong communication skills
  • A strong sense of urgency
  • Strong time management skills

Workplace Location:
Applicants will work at our client's facility located at Lauderhill, FL

Candidate Advice:

  •     Strict Covid-19 Protocols applicable.
  •     Albion uses E-Verify to verify employment eligibility.
  •     Pre-Employment and random Drug and Background testing applicable.
  •     Only Local Candidates will be considered; no relocation provided.
  •     Reliable Transportation to/from the workplace is necessary.