Patient Care Coordinator | Lauderhill, FL
About Albion Staffing Solutions:
Albion has been offering Temp; Contract and Direct Hire Staffing Services for 20-years from offices located throughout South Florida. Offering General Admin/Clerical and Light Industrial staffing services, Albion also specializes in the Logistics, Allied Healthcare and Banking industries.
Albion Staffing Solutions is looking for a Patient Care Coordinator to work at a company in the Lauderhill, FL area.
Manages ongoing client staffing process, including:
- Scheduling staff for both new and existing client engagements
- Matching clients and Caregivers/Nurses to achieve compatibility to client and family satisfaction
- Managing staff absences to ensure that all shifts and visits are staffed as required
- Managing Caregivers/Nurses punctuality and schedule compliance
Managing Caregivers/Nurses performance and Customer Satisfaction, including:
- Gathering feedback on Caregivers/Nurses performance and customer satisfaction
- Managing on-going customer satisfaction, checking with client and family members for compatibility and compliance
- Resolving customer service issues
- Completing Caregivers/Nurses performance reviews at regular intervals
- Ensure clients file are up-to-date
- Any other duties assigned
- Relevant work experience
- Bilingual a plus (Spanish or Creole)
- Prior health care, home care and staffing experience
- Great Phone Etiquette
- A demonstrated record of strong interpersonal skills and goal achievement
- Ambition to grow and advance beyond current position
- Strong communication skills
- A strong sense of urgency
- Strong time management skills
Applicants will work at our client's facility located at Lauderhill, FL
- Strict Covid-19 Protocols applicable.
- Albion uses E-Verify to verify employment eligibility.
- Pre-Employment and random Drug and Background testing applicable.
- Only Local Candidates will be considered; no relocation provided.
- Reliable Transportation to/from the workplace is necessary.
Pay: $20 to $22/hour
Job Status: Full Time