Job Description

About Albion Staffing Solutions:
Albion has been offering Temp; Contract and Direct Hire Staffing Services for 20-years from offices located throughout South Florida.  Offering General Admin/Clerical and Light Industrial staffing services, Albion also specializes in the Logistics, Allied Healthcare and Banking industries.

About this Position:
Albion Staffing Solutions is in need of 3 Transport Scheduling to work for a company located in the Doral, FL area. This is an entry level role into Logistics. The Logistics Coordinator I (LCI) works very closely with our client's Transportation Providers, assigning, updating and monitoring transportation requests. The LCI will assist with dispatch related duties as needed by each department.

DUTIES & RESPONSIBILITIES

  • Assigns trips to Transportation Providers based on geography, member mobility and provider capacity.
  • Monitors Transportation Provider services to ensure compliance with established SLA’s and KPIs, service requirements and member safety.
  • Interacts daily with Health Plan representatives, transportation providers and members.
  • Resolves problems associated with the assignment of trips to our transportation partners.
  • Familiar with the different contacts/roles within the company.
  • Processes ad-hoc reports as required by department leads and management.
  • Able to complete a high number of outbound calls or take inbound calls when needed.
  • Must perform the duties of a CSR when needed to meet call volume demand, and to achieve SLAs and KPIs.
  • Adheres to Quality Assurance program.

REQUIREMENTS

  • High School Diploma or equivalent (Associate degree desirable).
  • 1 year of experience or equivalent training in dispatching transportation requests, preferably in the healthcare or medical field.
  • Utilize interpersonal skills to interact with employees at all level, vendors, members and preferred partners.
  • Able to multitask, prioritize situations and react quickly to changing dynamics.
  • Highly organized with acute attention to detail.
  • Able to adapt to high volume, fast paced environment.
  • Bilingual (English/Spanish).

Workplace Location:
Applicants will work in the customer's facilities in Doral, FL.

Candidate Advice:

  •     Strict Covid-19 Protocols applicable.
  •     Albion uses E-Verify to verify employment eligibility.
  •     Pre-Employment and random Drug and Background testing applicable.
  •     Only Local Candidates will be considered; no relocation provided.
  •     Reliable Transportation to/from the workplace is necessary.

Applying for this position:
Please apply via the Link displayed or directly into Albion's Talent Community at: https://jobs.albionstaffing.com/jobs