Job Description

About Albion Staffing Solutions:
Albion has been offering Temp; Contract and Direct Hire Staffing Services for 20-years from offices located throughout South Florida.  Offering General Admin/Clerical and Light Industrial staffing services, Albion also specializes in the Logistics, Allied Healthcare and Banking industries.

* Inquire about our Incentive and Employee Referral Bonuses Plan * We are the highest paying Staffing Company in South Florida.

About this Position:
Albion Staffing Solutions is in need of Counter Sales Associates to work at a company located in Sarasota, FL area. The Counter Sales Professional is responsible for supporting the Resource Center’s Operational performance, building and maintaining strong customer relationships, driving sales and fulfilling customer needs in a manner consistent with the company’s core values.

Duties:

  • Developing and maintaining relationships with customers and providing a high level of customer service to all internal and external customers.
  • Providing the highest level of customer and technical service to our customers by: effectively meeting our customers’ needs, providing high level of technical expertise and product knowledge, properly providing quotes, promptly and accurately processing sales orders, researching products/services, properly answering questions and providing timely information and responses.
  • Assisting customers in the store by taking their orders, pulling items, and billing them accordingly.
  • Handling customer warranty claims and credit returns in a timely fashion by completing all appropriate documentation, receiving product items back prior to processing of any claims or credits in accordance with standard operating procedures (SOP’s).
  • Assisting customers in loading products/material into their vehicles when necessary.
  • Accurately entering sales orders into Sales Order Entry System and sales transactions in accordance with the company’s SOP’s.
  • Assisting in the maintenance and presentation of all inventory and displays by in Resource Center; stocking merchandise, facing shelves, organizing product in accordance with SOP’s, removing litter, dusting and cleaning shelves, etc.
  • Maintaining the Resource Center’s appearance in accordance with Company policy and safety standards.
  • Assisting in inventory counts as needed for both the Resource Center and warehouse as needed.
  • Continuously demonstrating a high-level of product knowledge of all our client's products and materials.
  • Following-up with customers when required and notifying manager if/when necessary.
  • Performing general light maintenance of the Resource center, coffee counter, ice machine, water fountain, soda machine, customer phones, floor displays and counter.
  • Fulfilling/pulling inventory as needed by utilizing appropriate tools and equipment.
  • Safely operating all tools and equipment; including but not limited to: fork lift, pallet jack, and hand truck, and reporting safety issues immediately.

Experience/Requirements:

  • Must be proficient in the use of computers and have ability to learn our parts management software.
  • Must possess good communication skills and ability to professionally interact with a wide variety of customers both over the telephone and in person.
  • Must possess a good work ethic and be able to work well with other team members.
  • Must be able to lift and handle items weighing up to 75 pounds on a routine basis.
  • Must be able to safely operate all tools and equipment; including but not limited to: fork lift, pallet jack, and hand truck.
  • Must possess the analytical and cognitive abilities required to accurately enter data into the Company’s Sales Order Entry System, perform product and equipment research, and enter sales orders into the system and follow-up on customer orders.
  • Must be able to accurately attend to details and handle multiple tasks simultaneously.
  • Most possess above average communication skills both verbal and written.
  • Must be able to work with minimum amount of supervision under stressful conditions.
  • Proficiency/experience with scanning equipment.

Workplace Location:
Applicants will work in the customer's facilities in Sarasota, FL.

Candidate Advice:

  •     Strict Covid-19 Protocols applicable.
  •     Albion uses E-Verify to verify employment eligibility.
  •     Pre-Employment and random Drug and Background testing applicable.
  •     Only Local Candidates will be considered; no relocation provided.
  •     Reliable Transportation to/from the workplace is necessary.

Albion Staffing Solutions, Inc. is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment depends solely on your qualifications.