Job Description

We are seeking an Assistant Branch Manager who will be responsible for the co-management of a branch under the direction of the branch manager. As a leader in our branch network, you will assist in driving all facets of sales, service and operations of the branch.

Your responsibilities include:

  • Managing a portfolio of high value consumer and business customers.
  • Leading your team in the process of referring customers to other areas of the bank in order to deepen relationships and build strong internal partnerships.
  • Motivating your team to provide excellent customer service and effectively resolving customer issues.
  • Proactively driving sales through assigned customer portfolio, pre-set appointments, outside calling, Centers of Influence, referrals from customers and other partners.
  • Leveraging available tools and technology to drives sales and service and ensure your team does the same.
  • Maintaining knowledge and educating team on all products, services, technology and policies.
    Maintaining an active role in the community and developing key business and community relationships.
  • Managing the overall operations of the branch and ensuring adherence to all operations, security, risk and regulatory policies and procedures.
  • Demonstrating acumen in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.

Basic Qualifications

  • High School Diploma or GED
  • 2 years customer service in banking, financial services or goal driven retail sales with an emphasis on consumer or business sales experience
  • 1 year leadership experience

OR

  • Bachelor's Degree
  • 1 year customer service in banking, financial services or goal driven retail sales with an emphasis on consumer and business development
  • 1 year leadership experience