Job Description

Albion Healthcare has a client who is hiring an RCM Manager to help grow and scale their rock star RCM team. In this role you will ensure proactive, efficient, and cost-effective revenue cycle management; maintain relevant vendor services; and identify and correct issues to maximize collections for their physician practice and/or ambulatory surgical center clients.

The Role:

  • Work closely with Talent Dept to meet hiring demands.
  • Managing, reporting and identifying opportunities around KPIs for RCM Service Delivery.
  • Work with Sales for pipeline visibility and capacity planning within owned territory.
  • Direct human resource management of teams assigned to territory.
  • Lead on-boarding program.
  • Provide operational oversight of teams located in our Boca-based office and assigned to other territories.
  • Manage regional customer escalations.
  • Works closely with RCM leadership and Software Product Management to ensure successful RCM service delivery and customer experience.

Skills & Requirements

  • At least 3 years prior leadership experience in physician coding, billing and healthcare receivables management.
  • Demonstrated success in team management and development.
  • Comprehensive understanding of documentation, medical terminology, ICD-10 and CPT coding guidelines.
  • Full understanding of medical insurance policies, claims submission procedures and accounts receivables management.
  • Prior experience in Gastroenterology and or Dermatology is helpful.
  • Ability to collaborate with leadership and drive results.
  • Strong computer (i.e. Microsoft Office, practice management, etc.) and communication skills.
  • Bachelor's Degree in related field highly preferred.
  • Prior experience working with offshore resources a plus.